No shows ‘will kill local restaurants’

Friday, 20 April 2018

– Local People

by Contributed ItemContributed Item


The growing trend of no-shows at restaurants poses the real threat of putting them out of business, South Wales Central AM Andrew RT Davies has warned.

Many in the industry have reported a worrying rise in the number of bookings not showing up, meaning the restaurant does not have the opportunity to fill the table.

On Easter Saturday, the Hare Hounds, an award winning pub and restaurant in Aberthin, reported that 12 people failed to turn up. The restaurant usually sits 40 and on an ordinary night, this would represent a loss of almost a third.

Mr Davies who recently visited the pub to meet general manager Alex Howells and head chef Tom Watts Jones, warned that local communities would lose vital assets if people failed to support them.

He issued a plea to people to let restaurants know if they have to cancel since they often have a waiting list and can ensure they don’t lose business.

Mr Davies said: “Independent pubs and restaurants are not only important for our local economy but they also provide an asset that is cherished by the local community.

“The Hare Hounds is one of many examples and when I visited the enthusiasm of Tom, Alex and the team was there for all to see.

“They have recently been recognised in the Michelin Guide with a prestigious Bib Gourmand among many other awards. It doesn’t matter how good you are – no shows will kill the industry.

“If you have to cancel, please let the restaurant know as soon as possible. This gives them the chance to refill the table, which can’t be done on the night.”

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