Porthcawl needs ‘enhanced’ ambulance cover to reduce ‘substantial delays’ claims AM

Newly-elected UKIP AM Caroline Jones has called for ambulance cover in Porthcawl to be ‘enhanced’, claiming a woman with a head injury waited 20 minutes for help to arrive.

She has claimed that there are no paramedics stationed in the town and that “substantial delays” in reaching people needing treatment have been reported.

But that has been denied by the Welsh Ambulance Service, which said a crew is based in the town seven days a week, “with two running on a Monday”.

Ms Jones said a woman who fell outside Barclays Bank on John Street suffered a badly cut head but claimed “it took more than 20 minutes for an ambulance to arrive”.

‘Paramedics usually come from Bryncethin’

“It is unbelievable that a town with a population of around 18,000, which rises considerably in the summer, does not have a fully-fledged ambulance service,” she claimed.

“Enquiries have revealed that paramedics usually have to come from Bryncethin (10 miles away) to deal with Porthcawl incidents.”

UKIP AM for South Wales West Caroline Jones

She added: “It is really wrong that the town does not have a fully-manned police station, no ambulance service on hand and a major bank is closing.”

Richard Lee, director of operations for the Welsh Ambulance Service, said: “We would like to reassure Ms Jones that we do already provide full 24/7 emergency ambulance cover in Porthcawl, with a crew based there seven days a week and two running on a Monday.

“In addition to this, we have rapid response vehicles based in Bryncethin, which are deployed to strategic points including Porthcawl when local ambulances are committed to calls.

‘Public can help by using ambulances wisely’

“As far as response times go, the latest figures for May show that we reached 73.1% of red calls to patients in life-threatening situations within the eight minute target time in the Abertawe Bro Morgannwg area.

“Of course, there are still some occasions where we don’t get to calls as quickly as we would like, but we are working hard to increase the number of occasions where we provide the best service possible.

“The public can help us by using us wisely.

“Unfortunately, we still receive some calls for situations which are not either an emergency or immediately life threatening.

“If patients are unsure as to what assistance they require they can call NHS Direct Wales on 0845 46 47, 24 hours per day for advice from a nurse on any health related matters.”

Article source: http://www.walesonline.co.uk/news/health/porthcawl-needs-enhanced-ambulance-cover-11603330